Frazer, Pennsylvania
0 comments

I usually have a good experience at the Fedex Frazier, Pa. Store.

Yesterday the counter employee was rude and spoke to me in a loud voice when I asked him a question. As soon as I walked in the store, he told me not to use the counter I had always used in the past and to fill out the delivery form at another counter. Very loud voice. He was taking a long time with another customer and I walked behind him to asked another employee if I could use the restroom.

He told me in a loud voice that I could not walk behind him and I was not allowed back there. Sorry about this report but he needs customer relations training.

Reason of review: Poor customer service.

Preferred solution: Customer relations training.

Company wrote 0 public responses to the review from May 23, 2015.
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