Not resolved

On January 29, my delivery was left at my neighbor's house. That wasn't so bad, but the box was broken and empty.

Filed a claim, for the $200.00 worth of contents lost, which was rejected after their 'investigation' determined that the package was delivered to the correct address. This is not the first time, or the most recent time, that FedEx has failed us. Just last week they failed to deliver another package to us. We tracked it online, and the driver had entered that we were 'closed', so he could not deliver.

Funny, we were here all day! Our security camera showed that no delivery truck entered our driveway.

Please tell everyone you know - do not use FedEx!

Reason of review: Poor customer service.

Monetary Loss: $216.

Preferred solution: Full refund.

I didn't like: Delivery service, Being lied to.

Company wrote 0 public responses to the review from Mar 02, 2015.
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