Not resolved
Customer service
Tracking Tool

Small packaged sent "overnight". Three days later it has not arrived even though they posted a delivery time.

Checked later on tracking and got a notice that no delivery time estimate was available.

Three days and still no delivery time estimate. You are forced to sit around and wait as they won't leave the package if there is no one to sign for it.

I avoid using Fed Ex at all costs. Expensive, unreliable, arrogant and unresponsive. This package was shipped by someone else and I have asked them to not ship to me via FedEx. USPS is far cheaper, more reliable and quicker.

Reason of review: Problem with delivery.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Unreliable, Shipping estimates are a joke.

Company wrote 0 private or public responses to the review from Mar 04, 2015.
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