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Fedex package tracker shows that my friend received his package. It's still in customs (Nepal).

Apparently Fedex uses a local contractor, Everest De Cargo. They keep wanting more and more money to release the package. They keep giving him the runaround.

I paid for door to door shipping. What I got was a lot of trips to the local Fedex contractor.

Each trip involves more threats of not releasing the package. It's funny that UPS does not have this problem in Nepal. I sent a similar (but much higher value) package via UPS a day earlier. UPS delivered it to his door.

UPS collected a very reasonable amount of customs duty. Why does Fedex have such a problem?

Reason of review: Problem with delivery.

Monetary Loss: $150.

Preferred solution: Let the company propose a solution.

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Jawalakhel, Bagmati, Nepal #899553

I had the same problem with Everest De Cargo. I ended up creating a blog with a few posts.

Recently I received a semi-literate comment attempting to deflect responsibility. After deleting the comment I checked my complaint on this site. I was disappointed to find that it had been removed. It looks like someone is attempting to clean up their image.

I recommend that you create a quick blogspot blog detailing your complaint.

After enough people post their story the FedEx corporate office will be forced to act against Everest De Cargo. They really are out of control.

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