Received a beat up looking package that was dropped on my doorstep. Product inside was broken.
Company said to put in same box, sent a label, and send back. I took it to the FEDEX on Juan Tabo and a very rude woman said she couldn't take it in that condition. (Actually, just need a little taping). I told her less than an hour ago they thought it was in good enough condition to leave on my doorstep.
She told us to rebox it and take it to UPS. No worry, I'll never use Fedex for anything in the future.