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Customer service
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

The FedEx story is a story of total incompetence. Today I was to receive a package, the tracking system says it was delivered to the front door, however NO PACKAGE came in.

There is a security guard at the front door, together with a bunch of cameras, the security guard was ON POST at the moment you claim the package was delivered. Moreover, when I contacted your office your representative claims that NO ONE has a contact phone to the driver, and that you will try to find out what happened on TUESDAY (today is Saturday)...

This should be a warning to all potential customers against using any FedEx services, as it is TOTALLY UNPROFESSIONAL.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problem with delivery of fedex home delivery service and associated monetary loss in the amount of $235. FedEx needs to have the product delivered according to poster's claims.

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