They claimed on their website that the package was delivered but it never arrived. They do not call when they arrive at my apartment, or contact my landlord.
The website has a "proof of delivery" option, but it fails to load and provides an error, so its useless and I still have no "proof of delivery".
I contacted customer support several times and gave them plenty of time to figure it out but nothing happened. They simply tell me to contact them later or something else that would not solve anything.
I will avoid them from now on whenever possible.
Monetary Loss: $40.