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Update by user Nov 06, 2020
I am finding a alarming number of people that have experienced the same thing and looking to file a class action lawsuit.
Original review posted by user Nov 05, 2020
June, I had an order that needed a signature. I signed up for the texting option to be notified of delivery.
I took that day off work. I was texted that morning they would arrive between 715-915 AM. At 1PM I called FEDEX and was told they had to 8PM to delivery by box. At 5 PM I get a text stating they are returning to the warehouse and will deliver the next day.
WHAT? Now I have to lose another day of pay? The repeat of the day before, at 430PM I get the box.
OCT - I have another order from the same company needing a signature for the box. EXACTLY THE SAME THING OCCURS!
But this time it is now 3 DAYS OF LOST WAGES! I call FEDEX Support, NASTY, lying SOB's Each day I called they came up with lies; which, as I am speaking with them, I keep calling them out in their lies.
NOV - 2 day delivery. The day I was to receive my order, it had not LEFT the FEDEX warehouse where it was being shipped from.
IT sat there for 2 days before being loaded on a truck to be transported across the USA. As of writing, my 2 day delivery is now on day 5 sitting at the warehouse in Chicago.
User's recommendation: DO NOT HAVE ITEMS SHIPPED FROM FEDEX.
Monetary Loss: $2800.
Preferred solution: PAID FOR LOSS OF WAGES.
FedEx Cons: Worthless company, Cost consumer days of lost wages, Reps lying, Selling your phone for text messages.
Location: 820 Parkview Boulevard, Lombard, IL 60148