I bought a laptop from dell it was shipped out dec.19 and was supposed to be delivered on 21.
Then they called and said that it was going to be late and would be delivered on the 23. On the 24 I got a call saying that they forgot to send it out and that it was being sent out on the 24. It was delivered to portland, oregon at 3pm 26 of Dec. Portland is 2hrs from Dupont WA , it took 2 days to get to Dupont, WA.
Dupont is 1 hr from my house in Aberdeen,WA. It took 3 days to get from Dupont to Aberdeen. Now its in aberdeen 5 minutes from my home. It took 2 days to deliver to my house.
Total of 14 days for 2 day shipping and I had to fight them to not pay for 2 day shipping. Then I find out that 2 day shipping ground is the same as basic ground shipping, its just a fantsy name and more money for the same service. Isn't that false advertising ??
Tell me that is not legal??When I fought the lady about not paying 2 day service it got really nasty, like i had no reason not to pay for 2 day shipping when i got it in 14 days!!