I hate this company. They have the POOREST service ever.
Go UPS if you must use a parcel delivery service. Fed Ex employees don't give a ***, and they leave incomplete door tags, they lie and say they CAME to my door and they did NOT. I have a dog who alerts me to ANYONE on the porch, let alone someone who KNOCKS. Since i had asked that if I was NOT home, leave at apartment manager's office.
They did NOT come to my door, they went to the apartment manager's office and left door tag (with NO info on it at ALL except the date, which was a month OFF) because the manager was at lunch. No idea when it might be delivered, no idea where it IS, because THEIR system says it 'was delivered'. BUT TO WHOM???? Not the intended recipient.
I ended up having to file a 'disputed delivery' case. How ridiculous - because of some *** who cannot even fill out a proper door tag? Geezus.
Fed Ex SUCKS! Fed Ex, if you're seeing this, HIRE SOME COMPETENT PEOPLE OR CLOSE YOUR DOORS!