Seattle, Washington
1 comment
Not resolved

I hate this company.They have the POOREST service ever.

Go UPS if you must use a parcel delivery service. Fed Ex employees don't give a ***, and they leave incomplete door tags, they lie and say they CAME to my door and they did NOT. I have a dog who alerts me to ANYONE on the porch, let alone someone who KNOCKS. Since i had asked that if I was NOT home, leave at apartment manager's office.

They did NOT come to my door, they went to the apartment manager's office and left door tag (with NO info on it at ALL except the date, which was a month OFF) because the manager was at lunch. No idea when it might be delivered, no idea where it IS, because THEIR system says it 'was delivered'. BUT TO WHOM???? Not the intended recipient.

I ended up having to file a 'disputed delivery' case. How ridiculous - because of some *** who cannot even fill out a proper door tag? Geezus.

Fed Ex SUCKS!Fed Ex, if you're seeing this, HIRE SOME COMPETENT PEOPLE OR CLOSE YOUR DOORS!

Review about: Service.

Review #494207 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Fedex?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
ana232
#984529
I understand, they once left a tag on my door saying they will come next day, i stayed the next day, missed everything, and they never came, i called and they told me i have to go pick it up. When i got there, the location in Marietta/Smyrna, i complained and they acted *** and ignored me. I decided to leave it like that because it will probably take me another day to complain to headquarters.
This is what happens when Managers become friends with the employees. Some owners still don't get it that they have to be aware of that, i have seen few companies closed due to this or because the employees are earning by the hour and can't care less about quality customer service.

You May Also Like

"FedEx has the most unprofessional people working for them. I've had packages delivered by them that were so-called lost and that they couldn't get into our building which never stopped..." Read more
"I had two speakers that I sold on eBay that I had bought from a retailer brand in original packaging. The exterior of the container clearly showed they were speakers...." Read more
"Everything started after I decided to sell my Apple MacBook Pro (late 2013 model) to a friend. We agreed that she would pay me for my barely used one $3,000.00 Since..." Read more
"Got a shipment from FedEx today and see how they placed something that is well over 60 lbs. Is it too much to expect that a heavy shipment (or any..." Read more
"Give your head a shake Nascar. you had a winner in 2001. NOW THIS STAGE STUFF. i'M A 74 YEAR OLD WHO LIVED FOR THE BRICKYARD TILL THAT WENT DOWN..." Read more
"I was excited at the idea of coordinates collection to put down the coordinates of where my wife and I met and have it stamped on a piece of jewelry..." Read more
"They were only helpful until they had my money! I ordered the shoes and paid the extra money to try them before having them dyed to insure proper fit. They..." Read more
"We Make it Easy!- A delusional motto Cast: Mike- Super intendent of Construction for William Ryan Keith- Realtor preferred by William Ryan Lisa/Tiffany- Sales Representatives for William Ryan Ernie/ Ben-..." Read more