Fedex - Fed ex delivered and allowed just anyone to receive an insured package . the package is gone and fed ex refuses to honor insurance. they did this to an eighty three year old woman
My eighty three year old mother sent me an insured package requiring my signature. Fed ex delivered the package to tge motel next to where iam staying .
They allowed someone named j. Patel to sign for my package. My mom talked with them and while they have a signature they refuse to followup and get the package returned . So my mom told them she wanted to take advantage of the insurance she purchased.
They told her that she couldn't do that. We have lost our belongs to a motel clerk. Fed ex refuses to Investigate and they refuse to honor the insurance my mom paid for. My mom is eighty three and trusted fed ex.
Fed ex lied and stole from my mom. This is as low as it gets .
I guess that is fed ex. Ups is the way to go
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Full refund.