Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Tracking Tool
Turnaround Time
1 comment

It took 14 days to get a package from MI to FL via Turtle Back. Package was picked up at Kohl's warehouse on 12-10-2015 by fed-ex, delivered to Post Office in Kissimmee on Michigan Avenue 13 days later for final delivery where it sat for 2 more days just 5 miles away, and Fed-ex and the USPS could give a ***. As we have been told as a small company by Fed-ex, USPS, and UPS "Amazon packages have priority over anyone else" and they all laugh about it.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

I didn't like: No accountability or follow-up, Bs reason for failing to deliver on schedule.

  • Orlando Florida
Company wrote 0 public responses to the review from Dec 26, 2015.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

It is Christmas. Millions upon millions of packages, and regular mail has to be transported during the month of December.

It stands to reason that it might take a lot longer to receive something during this month. People really should not buy online if they can not afford to wait for it.

You May Also Like