Not resolved
1.0
Details
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Tracking Tool
Turnaround Time
Website
1 comment

It took 14 days to get a package from MI to FL via Turtle Back. Package was picked up at Kohl's warehouse on 12-10-2015 by fed-ex, delivered to Post Office in Kissimmee on Michigan Avenue 13 days later for final delivery where it sat for 2 more days just 5 miles away, and Fed-ex and the USPS could give a ***. As we have been told as a small company by Fed-ex, USPS, and UPS "Amazon packages have priority over anyone else" and they all laugh about it.

This reviewer shared experience about problem with delivery and wants this business to issue a full refund. This person is overall dissatisfied with FedEx. The most disappointing about fedex smartpost at FedEx was no accountability or follow-up and bs reason for failing to deliver on schedule Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about FedEx.

Check out the best and the worst companies in Shipping category for more informed decision or compare FedEx to other companies on our site.

Had an Experience with FedEx?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1086734

It is Christmas.Millions upon millions of packages, and regular mail has to be transported during the month of December.

It stands to reason that it might take a lot longer to receive something during this month.People really should not buy online if they can not afford to wait for it.

You May Also Like