Not resolved

Our package a child's convertible car seat was supposed to be delivered today. I took a personal day to be home to receive it - it never showed up - third Time in two months.

Fed ex tracking states security issue will attempt delivery at another date. Our mail arrived and ups arrived just fine. We have no security issue. Just a company that did not do their job.

Now after being Hung up on, calling back twice- could barely understand the middle eastern customer service rep, 2 hours later still on phone- we now have a redelivery for this Tuesday. We paid for expediting Saturday shipping.

They have no way to contact anyone so we can just pick up. Unacceptable company, will NEVER use their services again!

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