Not resolved

Fed Ex didn't deliver a priority overnight package, even though it was on the truck for delivery. It left the fed ex facility at 7:58am on the truck for delivery and was returned to the fed ex facility at 7:02pm without being delivered.

Called Fed ex customer service and was pretty much told that they didn't care and all I can do is get a refund from the mailing place.

What *** customer service, so remember, if you need it overnight, fed ex will get it there unless it's an inconvenience to them. Ruined Christmas, but they don't care.

Product or Service Mentioned: Fedex Delivery Service.

Company wrote 0 private or public responses to the review from Dec 24, 2011.
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