I have been sitting at my house all day waiting for a package, even sitting on my front porch for two hours, checking every van that goes by. I finally head inside to track my package, and apparently a Fed Ex delivery guy tried my house at 3:52!
He must have been a ghost, driving an invisible van! What ***. This is a wedding gift for a wedding I'm attending tomorrow, and the pick-up terminal is in a different city. I was informed by the customer service agent that I could pick up my package there, but guess what?
I don't have a car! I can't drive to another place to pick something up, which is why I ordered something to be delivered to my house. What kind of service is this? Coincidence that it's Friday afternoon?
I don't think so. And apparently drivers don't have cellphones, and there's no way for them to be contacted en route.
Please. Worst customer service I've ever encountered.
Product or Service Mentioned: Fedex Pick Up Service.