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Everytime I order a product and it gets shipped through Fed Ex. They hold the package until the last day to ensure it doesn't get delivered before the promised date.

I have had packages held for 7 days at local office before delivery. This time 3 days so far will be 4 most likely. Package is sitting in local office again, has been there since wed., 21st. I have called about the intentional delay and only get lame excuses.

When I call their local offices they lie about the package until I share THEIR tracking info with them. Total lack of service and proud of it!!!

Location: Chalmette, Louisiana

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Guest

Yes, FedEx is quickly becoming the worst delivery service. Customer service??

LOL That's a big joke, too. Their drivers remind me of the old Samsonite commercials where they would throw luggage. I have seen these dopes throw packages.

No wonder Amazon started its own delivery service. FedEx and USPS don't care at all about their customers.

Guest

We are at 2 weeks of it sitting at the distribution center. A customer service agent told me to be patient that two weeks was not actually too long to wait for a package.

The package has a trace on it and 2 requests have been sent to its location to update its status. .

Guest

I'm in the same boat and their "customer service" is a joke it took me a half hour and 3 different avenues of contact to get an answer at all and it was just a *** one at best that made no sense at all. Seriously how the *** can it take 5 days to go an hour and a half down the road!?!

Guest

Fedex Ground delivery - July 24, 2020 - Yes, there's COVID out there. And I know the delivery business can be dangerous.

But I'm stuck inside, hibernating and feeling crazy. After 3 days of my Target microwave being "in transit", I start calling. There's a yellow-painted truck delivery parking space right outside my apt. building!

USPS, UPS and Fedex all use it during the week. But these drivers will deliberately drive by if they see some other truck or vehicle parked there! Now I go online and see all the complaints against the Troutdale Hub, Oregon facility.

Well, at least it's not ME! I've been either sitting on the concrete front porch watching for the trucks, or staring out my bedroom window which is right *above* that restricted "Truck Parking Only" space for past 3 days!

Bosco Kpr

My package was on a truck to be delivered to my house on Friday 4/17 but on FedEx's website says no delivery attempt was made, returned to local FedEx facility. No action required, delivery next business day Monday 4/20/2020 between 8:40am and 1:45 pm.

Here it is Wednesday 4/22 at 1:10 am and it still has the sane message except now it says unknown delivery date. I've called and they've placed a Trace and given me a Trace# but still no one can find my package that was out for delivery last Friday!

I spoke to my FedEx guy who has been to my house to deliver 12 packages since Thursday(I'm doing a lot of online shopping due to Covid19) and he said he never saw that package and said he would look himself when he got back to the loading dock. I'm not understanding this at all and no one can give me an answer.

Guest

FedEx is completely lacking in customer service. They notify destinations by e-mail that a package is to be delivered on a specific day and then the driver decides that s/he has been out long enough and the [package is returned to the ship center for future delivery.

The notification e-mail of failed delivery says next business day but the date they specify is two business days later.

The "Contact Us" line is useless as no two people give the same story. I need to start purchasing from vendor who do not use FedEx.

Biff Ejl
reply icon Replying to comment of Guest-1789755

I agree! FedEx is horrible.

I have been waiting over two weeks for a package. Tracking kept saying in transit for 3 days from a location less than 2 hours away. Now I receive “no scheduled delivery date available”. Delivery Pending.

What does that mean. I,too, have contacted there customer service and gotten no where. I believe, customer service, is noting but a call center. I do not believe they are even located in the US.

Always strong foreign accent. I have already refused to order from one company upon hearing they used FedEx.

Guest

I have been watching my daughter's Christmas presents make it from different parts of the U.S. to Troutdale, Oregon.

Every single one has stopped there and isn't moving. "Delayed" with no further explanation. Today is the 13th and two of the packages were scheduled for delivery on the 11th.

This is unfortunately not the first time I have had packages languishing in the Troutdale FedEx hub long after they were scheduled for deliver. UPS is the only dependable service in Oregon.

Guest
reply icon Replying to comment of Guest-1789240

I am livid as well I live in troutdale and my package hasn’t moved In over a week. It’s an expensive item as well and fed ex gives me no info for the location so I can just go pick it up. It’s ridiculous they need to get it together or we all should start a law suit

Guest

Troutdale OR, the Bermuda tri angle of the northwest for packages .mine has been stuck there for 5 days

Guest

Fedex Troudale, Oregon has done this several times to me in the past few months. Very upsetting.

It's not like we can't see it sitting there when we track the package.

The other facilities along the route got it right out the next day, so I know it is quite possible to send it on. Highly unprofessional!

Guest

I paid for 3 day delivery from CA to Washington. It has been 3 and it has sat for the last 2 days in troutdale oregon to be delivered today.

I just left the facility at 11:30am and now they updated the ship for tomorrow. What the *** am I paying for 3 days for when they will not deliver in that time?

Guest

Exactly. I am charging back this order.

It is 16 miles away, in a container scheduled to be opened seven days after arriving at the local center.

This is extortion. I own it, its there, since I can't have it...

Guest

My son lawyer kept my car keys,phone and my son jewelry and license. He send the package via FedEx the same day overnight.

The package never arrived overnight. When I called them FE said that the package was overnight to be delivered Monday not the next day. I told them the emergency of my situation my son in jail,stranded w/o keys and paperwork inside. They calmly said your package will be delivered by 8PM Monday after been in their office for freaking five days.

Oh yeah very unreliable idiots w/o .

compassion! Your company sucks!!!

Guest
reply icon Replying to comment of Guest-1390962

Yeah, fedex is a *** company, hope the *** go bankrupt

Guest

Yep. Two packages supported to me one day apart.

I paid for 2-3 day delivery. They arrived at the destination FedEx center about 10-15 minutes away 1 day after delivery.

FedEx intentionally held the packages until the 3 day mark. They could have at least delivered within the two days.

Guest
reply icon Replying to comment of Guest-1377986

Whoops.

Supported = shipped.

1 day after SHIPPING.

I will hang my head in shame.

Guest
reply icon Replying to comment of Guest-1377988

Fedex hires thieves and convicts

Guest

me, too. I shipped something via 2-day express, to a destination 15 miles away.

FedEx has the shipment in its facility maybe half a mile from the destination but they are intentionally delaying delivery by a day. Customer service "apologizes" but is totally non-responsive.

I could have walked the shipment over in less time. Makes the postal service look good!

Guest

Yes, Fedex does this all the time. It would hold my packages in a city 25 miles away from my home for 2-4 days, until the scheduled delivery day.

UPS and USPS wouldn't do this. They will deliver my package as soon as possible.

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