Ordered a package from Walmart.com, they have been helpful by the way. Checked my tracking this morning at 11 am, said package was delivered at 920am.
Really? Hmmmm, I've been here all morning. Note says it was left at front door, nope sorry. Called customer service, was told someone would contact me in less than 2 hours.
Someone left voicemail, without calling I might add, an hour later. I called back to give description of house, and was told they would contact driver. I call back after two hours of hearing nothing. I am told driver hasn't been heard from and it will be sent to local office for resolution, in 48 to 72 hours!!!!
Are you kidding me, what kind of service is this?
I have taken the issue to Walmart and will see what they have to say, will probably just get a refund and have to order from another company.
Product or Service Mentioned: Fedex Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $43.
Preferred solution: Full refund.
I didn't like: Customer service, Delivery service, Being lied to, Service.