1.5K views
38 comments

I ordered a package from amazon on 02/14 it said 5-8 buisness days shipping.It didn't leave them until a week later 02/21 arrived that night 10pm at Fed Ex smart post in Kent, WA.

It then sat there and didn't show leaving there until 02/23 after 7pm 2 days sitting in the store!! Really?

When I track the package it finally now says post office is notified of incoming delivery due 25th- yet post office has still not seen anything.Two more days of no tracking.I expected more from Amazon and Fed Ex but the smart post is not a direct Fed ex so if I can't be guaranteed regular fed ex no indirect offices I won't order from Amazon.

Review about: Fedex Delivery Service.

Monetary Loss: $56.

Had an Experience with FedEx?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1269041

Who did you end up getting ahold of?My fed ex package that weighs 2 lbs.

has been sitting in kent washington since December 30th.

Today is Jan.10th i would like to get ahold of some one but dont know where to start.

Anonymous
Portland, Oregon, United States #1122187

my package arrived in troutdale oregon and it was sent to kent washington which is north from its destination in central oregon. wtf.

Anonymous
to quit Salem, Oregon, United States #1342330

I too had a package that I ordered was supposed to be delivered to Salem OR ends up in Troutdale, OR and then sent to Kent WA. I do not get this either.

Anonymous
Gig Harbor, Washington, United States #920305

Yes - terrible service.Ordered wedding thank you cards that were shipped on December 3rd from Arizona, arrived in Kent WA Dec 8th and were "in transit" December 9th to Federal Way --- I live in Gig Harbor, today is Dec 23rd and I have YET to see my wedding thank you cards, which are now going to be extremely late...

thanks a bunch Fed Ex Smart post --- all their customer service could do is say "sorry contact the shipper to resend them" -- do they even realize how long custom made cards take to make?...useless..

Anonymous
#919381

I've purchased 4 items on 1st Dec 2014, 3 items already received as expected but there is this 1 item l have yet to receive till date (21st Dec 2014)!!!The seller is a 3rd party seller PacSun, my item stuck at the "Preparing for Shipment" for 8 days till l emailed the seller on 8th Dec 2014 and the seller replied but was not able to give me a simple answer as in when can they even Ship it out.

hence, l contacted Amazon after 2 days which was on 10th Dec 2014 and l finally get to see my item status change to "Shipped Out" which is on 11th Dec 2014! I wasn't able to to track my package when l try to check under "USPS" as in Amazon, my shipping information under Carrier reflected "USPS" so l contacted Amazon again on 15th Dec 2014 and they contacted the seller, l got a reply from seller saying it is via "FedEx SmartPost". Now is already 21st Dec 2014 and my package have yet to arrive! Amazon should do something about this!!!

Looks like I won't be able to get my item before Christmas!

Extremely Disappointed....As it is ridiculously slow!!!

Anonymous
Steilacoom, Washington, United States #848458

I ordered some clothes from Hollister and I have been tracking it for like the past 3 days and my package was in the kent FedEx smart post for about 2 hours and then they sent it off and now it's going to the Lakewood post office and that's what I am worried about I order something last year and I still haven't got it from Lakewood.I when in the back to see if my package was there and they still had packages from like 3 years ago I payed of 100 for all my stuff I still don't have it.

I hope for the best this time hopefully I get my clothes.

Anonymous
Lynnwood, Washington, United States #842227

Reading all of the comments........***!***!!

***!!!I hope I get my parcel on time.

Anonymous
Gig Harbor, Washington, United States #834721

Almost always they keep my package for 3 or more days.

If it got there sooner, why wont you ship it out sooner ?

Everybody wants their packages delivered faster and shipping date is always variable. I see no reason to keep the package in for 3 days.

You people suck.

You are the only one that does it.

Anonymous
to Tony Salem, Oregon, United States #1342332

Yes, Fedex sucks especially Fedex smart post.

Anonymous
Kent, Washington, United States #829295

I have been working for this place for 2 years.These guys discriminate in hiring process; you have to know somebody or kiss managers *** to move up.

Most of the managers don't have any idea what is going on on the floor. All they care is THL; which is amount of packages processed by amount of employees.

They make their employees work more than 3 hours without breaks and I am one of them.Complete corporate slave.

You May Also Like