I mistakenly shipped a book from Borders through Fed-Ex's new Smartpost service. Never again! First they sent it from Reno, Nevada to Sacramento, Calif. before shipping it to Boise, Idaho. Check a map.
Then, they say it will take nine days for it to get from Sacramento to Boise. Really? Nine days? How is that possible unless, it is such a low priority that it will sit in a shipping center until someone's uncle is driving up to Boise.
Come on. I would expect better from the company that is supposed to be the leading delivery service in the U.S. Also, I'm disappointed in Borders Books for using Smartpost.
Product or Service Mentioned: Fedex Delivery Service.