I have used fedex only twice and it wasn't even my choice. I bought something online and they deliver through them.
Well, i missed the first delivery and tried to call them to arrange a pick up or re-delivery. First, they dont really allow pick up or maybe just with my package, they told me at first that the hold location was closed till i check online and it was still open so i tried to call again to tell them that but then they said pick up is not an option for my package so i just made an arrangement for redelivery and they told me that i cant request for a certain TIME just because thats how it works..
Well i think thats should be an option,you cant expect people to be at home all day on a weekday just because they're expecting a package...
Product or Service Mentioned: Fedex Delivery Service.