I have had several very important packages not arrive on time. My packages were regular Fed Ex ground and not the cheap service that combines with the Post Office.
They simply changed the date of expected delivery each night until they decided to show up. We have never, ever had an issue with UPS. UPS gets it here when they say they will period. I called Fed Ex and they would not do anything for me.
They said the merchant can call and request something but not the buyer. I try not to use Fed Ex if at all possible.
They just suck compared to UPS.
Reason of review: Problem with delivery.
I didn't like: Late delivery.