Not resolved
Product or Service Quality
Turnaround Time

I ordered an item off of and the shipper chose fed ex to ship it to me. It was supposed to be delivered Saturday, August 30th before 8 pm.

A little after 3 pm, I received a text stating that the package would not be delivered today. When i called customer service, they said it was not put on the truck, and the next business day (due to the holidays) was WEDNESDAY!

So now I have to wait more days for my item, PLUS, the shipper paid to have it shipped to me quickly, which cost extra money. I will be sure to put a request to not use Fed Ex on all of my future orders, plus, i will be EXTREMELY vocal about the poor customer service.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

Company wrote 0 private or public responses to the review from Aug 30, 2014.
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