I had a blackberry to be delivered to me coming from Canada and Yes, a signature was required, however, it was supposed to be my signature and I did Not know that anybody could sign for it.
Sadly, somebody else signed it in which I was Not aware of and Never Received The Blackberry.
Yes, I did contact Federal Express's Corporate Office to find out what to do and/or to see if they could go through their insurance to give me some kind of reimbursement and that Served No Purpose since they were Unwilling To Take Care Of My Loss.
Furthermore, I did sue them in small claims court and lost because their representative stated that there were supposedly three ways that my item could be delivered to ME and once again, I NEVER received my blackberry.
In any case, this *** corporation obviously does NOT care about their customers since I am still without my Blackberry and whoever it got delivered to certainly was NOT me!
I am therefore Not Totally Happy with Federal Express's Policy, nor how they did NOT take care of me as their Customer!
This person wrote the review because of "i never received my blackberry and was never compensated either!" of fedex customer care from FedEx and attached photo s. Reviewer claimed that he or she lost $500 and wants FedEx to offer any options to resolve the issue.
The most disappointing in user's experience was very poor customer service, excuses, how they brought in their policies which were never revealed and how they refused to work it out without going to court. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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