Not resolved
1.0
Details
Customer service
Diversity of Products or Services
0 comments

I had a blackberry to be delivered to me coming from Canada and Yes, a signature was required, however, it was supposed to be my signature and I did Not know that anybody could sign for it.

Sadly, somebody else signed it in which I was Not aware of and Never Received The Blackberry.

Yes, I did contact Federal Express's Corporate Office to find out what to do and/or to see if they could go through their insurance to give me some kind of reimbursement and that Served No Purpose since they were Unwilling To Take Care Of My Loss.

Furthermore, I did sue them in small claims court and lost because their representative stated that there were supposedly three ways that my item could be delivered to ME and once again, I NEVER received my blackberry.

In any case, this *** corporation obviously does NOT care about their customers since I am still without my Blackberry and whoever it got delivered to certainly was NOT me!

I am therefore Not Totally Happy with Federal Express's Policy, nor how they did NOT take care of me as their Customer!

Product or Service Mentioned: Fedex Customer Care.

Reason of review: I never received my blackberry and was Never compensated either!.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

I didn't like: Poor customer service, Excuses, How they brought in their policies which were never revealed, How they refused to work it out without going to court, Non product service at resolving my loss.

Company wrote 0 private or public responses to the review from Aug 25, 2015.
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