FEDERAL EXPRESS- "HELLO FEDERAL" - ***!
My shipper sent my package to wrong address- no problem- I wrote FEDERAL EXPRESS, Gave them a -20 HOUR ADVANCE NOTICE- to change the address- FED EX still delivered to the wrong address- I NEVER GOT MY PACKAGE- jUST an email that said- I WAS NOT HOME FOR DELIVERY !!
I SENT 8 EMAILS AND MADE 2 PHONE TO FED EX- DEMANDING THAT THE PACKAGE BE DELIVERED- it fell on DEAF EARS!
Not one person from FED EX CALLED ME- To help expedite the package- I needed the package for a - next day event- ALL PLANS, NOW CANCELLED, THANKS TO FEDERAL EXPRESS!!
I have no animous towards- FED EX DRIVERS- It is their feeble support system- they didn't read my email to correct the address and they don't have CONTACT WITH THEIR DRIVERS- IN THE FIELD!!
Everytime- in the future - when I MAKE A PURCHASE- FED EX SHALL NOT BE MY SHIPPER OF CHOICE!!
Product or Service Mentioned: Fedex Delivery Service.