Holmen, Wisconsin
Not resolved
1.0
Details
Product or Service Quality
Warranty
0 comments

Their lazy driver decided rather than make a second attempt to deliver my 600.00 phone, he'd leave it with a 'neighbor'. I'm in the country.

The neighbor is 1/2 a mile away, and we have never even met. FedEx told me that they are allowed to leave it with a neighbor if they choose. Are you kidding me?! I never did receive my phone, I have no phone number for the people who signed for it, they didn't call me or do FE's job and deliver it to me.

Today I find out that this driver is claiming that he attempted to redeliver and that I refused it. WTF?!

Reason of review: Problem with delivery.

Monetary Loss: $600.

I didn't like: Lack of driver accountability, Bad service, Terrible customer service, Untimely customer dispute response.

Company wrote 0 private or public responses to the review from Jul 08, 2015.
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