Their lazy driver decided rather than make a second attempt to deliver my 600.00 phone, he'd leave it with a 'neighbor'. I'm in the country.
The neighbor is 1/2 a mile away, and we have never even met. FedEx told me that they are allowed to leave it with a neighbor if they choose. Are you kidding me?! I never did receive my phone, I have no phone number for the people who signed for it, they didn't call me or do FE's job and deliver it to me.
Today I find out that this driver is claiming that he attempted to redeliver and that I refused it. WTF?!
Reason of review: Problem with delivery.
Monetary Loss: $600.
I didn't like: Lack of driver accountability, Bad service, Terrible customer service, Untimely customer dispute response.