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2.0
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Product or Service Quality
Turnaround Time
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After I ordered overnight shipping of a critically needed package from my vendor in CA for delivery to SW Colorado, these FedEx jerks wasted 13 hours before picking it up. The dopes then wasted nine more hours before sending it haf way across the country to Memphis, knowing fully well it would then be stranded there due to weather and the delivery commitment couldn't be made.

Numerous calls made, no answer where the package was. The last phone rep was unintelligible, had no explanation when to expect the package. Could have been sent to Phoenix, then Colorado, but NO! Order went in on Monday, ready for pickup next day, now Friday...no package!

Weekend trip ruined.

Apparently Bozo the clown runs FedEx, there's no other eplanation. NEVER will I EVER use these flaming FedEx idiots again!

Reason of review: Problem with delivery.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

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