I sent an envelope from a person to another person and marked on the FEDEX Express paper at section "payment bill to " RECIPIENT and required a signature at delivery.They took the signature from the delivery but FAILED TO COLLECT THE MONEY at delivery point but TOOK THE MONEY FOR THEIR SERVICE FROM A BUSINESS ACCOUNT INSTEAD -WHICH DOESN'T HAVE NOTHING TO DO WITH THIS TRANSACTION . When they were confronted about that they did not care because in their opinion somebody must pay for the service EVEN THEY DIDN'T BOTHER TO COLLECT THE MONEY THE WAY IS WRITTEN IN THEIR OWN PAPERS.
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Fedex. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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