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I sent a Guitar to a customer in CA.I packed it very well.Still Fedex managed to break it.

I sent in a claim. They made a partial payment to me saying that I did not declare a value. When I sent them proof about value declaration, they denied my claim completely saying that I did not pack well.

When I deposited the check, they did not honor it.

I have been trying to contact them but it is getting very difficult to talk to somebody.The person who rejected my claim gave me her boss's name but I don't know how to locate her

Monetary Loss: $250.

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catty
Dehra Dun, Uttarakhand, India #175581

seems like i read this exact comment using dhl as the shipper, even the wording is the same. very curious.

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