I ordered an item from Woot.com who uses FedEx Smart Post. With this shipping method, your item is handed off to the USPS halfway through to deliver locally. FedEx issues a tracking number for their portion of the shipping, but once they hand it off to USPS - well, good luck. USPS is notoriously unreliable. If you are lucky, you'll get your package. Needless to say, I never received my package. I called FedEx Support line and got what I would guess is Peggy from the credit card commercials. He provided absolutely no help and refused to transfer me to a manager after I requested this many times. I ended up hanging up in disgust. I've dealt with very bad support before but this was the worst. Now I have no recourse. FedEx refuses to help even though they were paid for a service. USPS is beyond useless. Woot.com will only refund my money, not send another item.
The moral of this story:
Avoid FedEx. They can't even deliver packages - their sole purpose in life.
Avoid Woot.com. Yes, they have amazing deals but good luck ever getting your purchase.
Avoid USPS - but we knew that already.
Monetary Loss: $5.