My family sent me a computer 2 weeks ago; a computer I should have received 5 days later.
I never received it!!! So when I checked with the awful and inefficient customer service, they tell me the parcel was delivered.
When I answered "no, it was not delivered, I didn't received anything!" , they realized it wasn't the right zip code. But the address the driver "delivered" my package, even doesn't exist!! So how he could deliver a parcel at an address that doesn't exist!!! I didn't received any phone call, nothing.
My best guess: my lap top has been stolen. So now, 2 weeks later, I'm still waiting for an investigation they obsviously don't want to do!!
Shame on you FedEx! We won't never use your service anymore!
Reason of review: Problem with delivery.