Shipped an antique cookie jar that belonged to my mother who passed 24 yrs ago to my sister. It had to he pickep up and when she opened it, the lid wasnt damaged but the jar part shattered.
Filed a complaint as it was shipped with ins but according to then since the box wasnt damaged( dented or crushed) i wasnt reimbursed one penny. Will NEVER use them agian. The box was labeled on all sides that it was a fragile item and to be handled with care.
Again steer clear of fed ex! They dont care about your package just your wallet!
Reason of review: Damaged or defective.