Product: Fedex Customer Care Clear all filters (0 of 110 reviews match)
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Hello, Here is the Claim number: 0420827896 I would like to lodge a formal complaint against a woman named Tracy in the claims department who has been nothing but unhelpful. I don’t know if I spoke to two women named Tracy or one woman named Tracy whom I already...
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1.0
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Fedex Customer Care
#1261670
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FedEx - Did not ring my buzzer

I work at home and both times Fed Ex did not ring ring my buzzer. I called the 800 # and they told me i can pick it up later at the drop off. This is so irritating because they are acting as it's not a big deal that the driver did not ring my buzzer.
2.3
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Fedex Customer Care
#1252615
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5-5-2018 - also sent via FedEx customer service kiosk online More abuse at the hands of a certain delivery person yesterday, 5-4-2018, who apparently is holding a grudge after having finally reported her previously after my in-person interactions with her saw no...
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Fedex Customer Care
#1248600
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Fedex admits they damaged it. Freight was paid by the shipper, my supplier. Fedex says they cannot reimburse me until I pay for the freight. When I explained the shipper payed the freight, please check with their account, the complaints person said they don't check...
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Anonymous
Anonymous

I too have gotten the (FedEx Ground) runaround

1.8
Product
Fedex Customer Care
I didn't like
  • That they are not forthcoming with reimbursement
#1245369
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Extremely disappointed with fedex customer service at Memphis. i was supposed to get a package on 28th march 2018 but after extreme delay package got delivered on 13th Apr 2018. I was asked to submit an abandonment form since manufacturer details were missing for...
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Fedex Customer Care
#1233184
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Tracey Wheeler customer service manager needs to go on a course in customer service. My parcel couldn’t be delivered because they apparently had an incorrect telephone number. They had full address and postcode and it should have been delivered by 9am. There are 4...
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Fedex Customer Care
#1225944
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Finally went to the local FedEx Station to get the real answers. It started out getting stuck in Memphis due to the weather. Finally it started movement yesterday, and we tracked it to Hilton head. But when the truck driver got the package he noticed there was two...
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1.0
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Fedex Customer Care
#1205222
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I’ve used FedEx exclusively at my office for 10 years; I am the Office Manager. I will open an account with UPS and use the US postal service until they stop giving special treatment to the NRA..
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Anonymous
Jimmy

So you will stop using FedEx because FedEx and the NRA have an agreement? You dumb *** Go jump in a lake! The NRA needs shipping just lol you do. So {{Redacted}}river cry cry ...

3.5
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Fedex Customer Care
#1196745
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FedEx - Bad shipping policy

FedEX can deliver a package in an original plastic packaging from a company yet on returned same item in same original unopened packaging they refused to accept it because its company’s policy that package has to be in a box. Then they will sell you their box for $24.00 take it or leave it. Impolite and rude customer service at woodbridge VA location would never use their services.
1.1
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Fedex Customer Care
#1195787
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FedEx said to provide double proof that i live in my address. as if, my NJ drivers license is not enough for this. last time i checked, NJ drivers license is a federally accepted ID. i guess you dont know where you do business? why even bother having IDs then? is this...
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Anonymous
Anonymous

I am assuming you had a package held at a location for pickup which was redirected from your original address to a FedEx facility. By FedEx policy, when a package is redirecte...

1.0
Mount Olive Township, New Jersey
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Fedex Customer Care
I didn't like
  • Rep aura
#1189288
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