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I had a small package tracking number 776216362862 delivered to Uganda from USA and it was a nightmare to get the FEDEX Uganda people to pick their phone +256414258242 which was ringing and i drove to their office while calling and occasionally it was busy, I suppose they were calling but didn't want to receive any calls until I arrived only to find a gentleman in the office with a phone ringing on his desk and when asked why he was not picking he told me its not his job to pick calls. Terrible behaviour to a customer who had paid clearance fees and taxes two days ago. Advice when shipping to UGANDA,,, PLEASE AVOID FEDEX. When contacted, the manager on +256702880423 , she was already out in a market place promised to call and didn't. It was the second day calling and no one picking the phone .

Simon Rwashana

Measurement Solutions Ltd.

simon@msluganda.com

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of fedex customer care. FedEx needs to read this review and look into the issue (if any) according to poster's claims.

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