Fed ex is the most poorly run company that I have dealt with. I requested that a delivery be made after 10:30 am. In the early morning hours on the day of delivery I received a text from Fed ex stating that my delivery would arrive before 10:30. I contacted Fed ex by phone at 5:00am to correct this error.
I arrived home at 10:30 to find a door tag posted at 10:20 that the package was not delivered as no one was home. Another call was made to Fed ex with a return call from Fed ex stating that another delivery attempt would be made at 4ish that day.
It is now 17:40 and no package. The tracking info on the website states that the package will be delivered before 10:30 am the following day. Again the time is wrong. I have now called Fed ex again for an update and a change in delivery time for tomorrow if the delivery needs to be delayed again.
I am a nurse. I wonder how long I would be able to practice if my practice was handled in this manner.
Product or Service Mentioned: Fedex Customer Care.
Reason of review: Poor customer service.