Make sure you are in town whenever receiving a FedEx package [for direct signature]; or that you do not work late and miss the 3 delivery attempts. FedEx will hold the package for 7 days.
Their holding stations tend to be "way out" there in terms of proximity to a major city [i.e 1 hour drive to nowhere]. FedEx Ground will not re-deliver to a nearby Kinko's even though they'll probably be there anyway. They will not hold the package any longer so that you can get there when it is convenient for you. Their website says that they offer "flexible" consumer services.
But they were very much opposed to helping me pick the package at a convenient place or a convenient time. Thumbs down on FedEx customer service and their so called "flexibility"
Product or Service Mentioned: Fedex Delivery Service.