My package was put on the truck to go out for delivery this morning then taken off to be HELD for three days at their local facility. Their 3 Day Express is in reality a 3 Day Hold to DELAY DELIVERY!
They won't even let me pick it up. Basically, they are holding the package hostage because they want more money. The service representative even admitted that the reason they do this is it is the only way they can sell their overnight service! Their competitor, UPS, does not do this.
Example: Ground shipment from Memphis to Nashville on UPS is next day (no extra charges, just regular ground rate). FedEx to Nashville is FIVE business days (unless you want to pay more for them to release it).
In the future I will not do business with any company if I am forced to accept goods delivered by FedEx.
Product or Service Mentioned: Fedex Delivery Service.