Dallas, Texas
12K views 51 comments

I spent the entire day waiting for a package. At 5:01 pm the Tracking screen reports: 2:41 "Customer not available or business closed" This is an unadulterated LIE.

Not only have I been here all day, but the place has had people in-and-out of it all day long. Cars are in the lot, the doors are unlocked. There is NO WAY that the diver could have thought the offices were closed or that nobody was here. The lazy *** *** just didn't want to get out of his truck.

Also, note ... the "Exception" report was filed online at 5:01 pm, but claimed the attempt was made at 2:41 pm. Why did they wait so long to file that report, if not to make it impossible for me to call and have them re-hit the delivery?

I'm sorry. I am one very angry guy right now. This is not the first time I've had problems with Federal Express and their flat out lying. I will NEVER, EVER, use them again.

I hope the lying stack of excrement driver of the truck gets lost ... like Tom Hanks in Castaway.

Review about: Delivery.

Review #173636 is a subjective opinion of a user.

PRODUCT OR SERVICE Fedex Delivery Service
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

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Anonymous
Luton, England, United Kingdom #1319778

When did they deliver your parcel to you? I've the same problem today

Anonymous
Flushing, New York, United States #1312214

Truck drived past and didn't make attempt, was waiting outside

Yup

Same ole ***.FedEx driver did the same *** to me.

24 hour operation business .

delivery exception business closed.....My business is 24 freaking hours opened.

Anonymous
to Yup New Orleans, Louisiana, United States #1309294

Same thing happened to me just today (and not the first time).The same lazy driver maybe, since I am also in NOLA.

I skipped work to be here all day waiting and then, "customer not available". I called when I realized the lie (reported at 5:30 pm, but I noticed at 6:45 pm) and called their 1-800 number. I was pissed and told the operator I needed my package delivered TODAY and that I couldn't skip another work day waiting for them. I was told that they were going to contact the driver and contact me within 2 hours.

Needless to say, that didn't happen.

Fedex is THE WORST shipping company.

Anonymous
Paramount, California, United States #1260136

Schedule delivery day was today

Friday 12/23/2016 by 8pm I called the warehouse were my package was coming from In the city of industry CA and they informed me that they gave my package to FedEx on Wednesday so I need to know we're is my package it's a

Christmas gift for my daughter

My contact number is 562)234-8454

Anonymous
Great Neck, New York, United States #1259181

Been waiting home all day for my sons Christmas gift and checking the tracking it says out for delivery since 7:30am to saying "Customer not available or business closed" at 7:30pm the bell never rang or anything I was looking outside periodically truck never even came by and usually my dog barks when someone opens fence gate dog never barked during that time frame FEDEX is a bunch of lazy *** artists

Anonymous
to Anonymous New Orleans, Louisiana, United States #1309300

Same thing happened to me. And it is pretty obvious that they never were anywhere close to my house because the is no door tag.

Anonymous
Phoenix, Arizona, United States #1212097

I have experienced this exact this on two separate occasions!

Anonymous
Murfreesboro, Tennessee, United States #1207577

My story is the same as everyone else, I sat here ALL DAY, I didn't go to the store for things I needed because I was here WAITING for fedex, They NEVER showed up but still the tracking says "Customer not available or business closed" Nothing but a bunch of lies!

A company with so much disregard for their customers should be put out of business.

Anonymous
#1095688

That's same *** just happened to me I ordered it to my dads business and they said the same *** "customer unavailable or business closed we are open all dumb day wtf is the ***

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