I spent the entire day waiting for a package. At 5:01 pm the Tracking screen reports: 2:41 "Customer not available or business closed" This is an unadulterated LIE.
Not only have I been here all day, but the place has had people in-and-out of it all day long. Cars are in the lot, the doors are unlocked. There is NO WAY that the diver could have thought the offices were closed or that nobody was here. The lazy *** *** just didn't want to get out of his truck.
Also, note ... the "Exception" report was filed online at 5:01 pm, but claimed the attempt was made at 2:41 pm. Why did they wait so long to file that report, if not to make it impossible for me to call and have them re-hit the delivery?
I'm sorry. I am one very angry guy right now. This is not the first time I've had problems with Federal Express and their flat out lying. I will NEVER, EVER, use them again.
I hope the lying stack of excrement driver of the truck gets lost ... like Tom Hanks in Castaway.
Product or Service Mentioned: Fedex Delivery Service.