Ross, California
Not resolved
0 comments

I purposefully changed my schedule to be home all day to receive a delivery. FedEx typically delivers near the end of the day.

I presume that the driver fell behind schedule and couldn't get to my street. I am pissed because I think that the "delivery exception" excuse allows them to keep some sort of "on-time delivery attempt" record that is fake.

I was home and alert all day. No "attempted delivery" was left on my door during the few moments I may have been out of earshot of a knock on the door (frankly, the package needed no signature, so not even that could be their excuse).

I am so pissed that delivery companies are using these fake excuses to falsely prop up an on-time delivery record.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

I didn't like: Faked an attempted delivery.

Company wrote 0 public responses to the review from Sep 22, 2016.
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