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Customer service
Diversity of Products or Services
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Well I had a package to be delivered on Saturday paid extra for delivery as well. The CS agents didn't know anything they had told me it would be delivered until Monday and the package still arrived on Saturday though.

Just shows how much they really know. Also I had a new package scheduled for Saturday this week and was changed overnight to Tuesday delivery. Not sure why the weather has been good for about a week already. I held Fedex high they had never failed me but when they change the dates of delivery that's not right.

It's only 30min away and I can't even go pick it up. That's ridiculous they need to get there *** together. The USPS is a lot better than them now.

And well UPS... They are also very unreliable when bad weather hits it takes weeks to get them back on track...

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 14, 2015.
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