Seller: Rockauto Product: Fedex Delivery Service Clear all filters (0 of 1718 reviews match)
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Rockauto - Late shipment

Rockauto - Late shipment
Rockauto - Late shipment
I had ordered a part on Thursday afternoon and paid for next business day arrive what would be Friday. The part was not shipped till friday at 5:30pm i needed that part friday and it wont get to me till Monday because of this i am out over $300 because i have to get the part from a auto store in town what cost 5 times more
Product
Fedex Delivery Service
#1412412
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Rockauto - FedEx lost package

Fed ex lost my package. Fed ex tracking said it was delivered on 10/19/18. I called them and their system shows it was delivered. They told me they would investigate it but have not updated me on anything. They said that i would get a call by 10/23/18 but have not abd cannot get anyone on the phone now. I just need my part to fix my wifes car. Thank you hope to hear something soon Kevin Nix part number is 95645360
Product
Fedex Delivery Service
#1388818
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Rockauto - FedEx fails to deliver package 3 *

Stop using FedEx for shipping they delivered it to someone else unknown address and person
5.0
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Advertised vs Delivered
Discounts and Special Offers
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Equipment Quality
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Fedex Delivery Service
#1349501
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Rockauto - *** pissed

I had to drive and pick my order up from fedex. Said they couldn’t find my address. Learn how to read then.
Product
Fedex Delivery Service
#1280723
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Rockauto - I never received my order

FedEx delivered the order to the wrong address I called them they was supposed to investigate and get back to me never did now I get a email from rock auto saying they are issuing a credit minus 5.88 that’s wrong I’ve ordered before never had this problem
1.0
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Delivery Service
Product
Fedex Delivery Service
#1250559
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Rockauto - Empty Box

FedEx said they didn't deliver because the box was empty. Can't talk to live person. Web sight stinks.
1.0
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Delivery Service
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Product
Fedex Delivery Service
#1246402
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I paid extra to have my part delievered which was to be here on friday by end of business day which is 5pm... the part came suposedly aftet 5... Fedx said they came saturday Office was closed at 3pm... tuesdsy a called threr times snd asked them to keep it at there...
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Fedex Delivery Service
#1241514
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Rockauto - No human customers service

I have parts order and fex ex cannot give a delivery date..it was originally 3/22/18. J would prefer to talk to a human being about a resolution Robin Johnson 407-929-0527
Product
Fedex Delivery Service
#1219496
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Ordered a Radiator for my Silverado. FedEx Tracking said label was unreadable and needed to be replaced. Package never showed but my account has been fully charged. Unable to reach RockAuto and FedEx won't let me file claim because it was RockAuto account, not my...
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2.2
Product
Fedex Delivery Service
I didn't like
  • No customer service
#1217250
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They force you to use FedEx and each time they cannot find my address. I spent an hour for various orders to help them find the address. This last order I received 1 spark plug and a PCV valve because my order was a split shipment. FedEx is now sending the other part...
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Fedex Delivery Service
#1184730
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