Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I don't even know how they are still in business. Over the past two days a driver has apparently made an "attempted delivery" effort 4 times at my address.

Except for he hasn't!! I have to sign. We have been home. He has not come to my house, or rung my doorbell, or left a door hanger or anything.

I paid an extra 20 bucks to have this package quickly and the driver is choosing not to come to my house but is saying he is.My home is not hard to find. It is on a normal neighborhood street. Non-gated. This man needs to be fired.

I have been on the phone with their "customer advocates" all freaking day. They had him come by my house again. Except for he didn't. Again.

But he said he did. What a joke. I just got off the phone with them again at 6 o'clock and they said he is done with his day and headed back to the office. Now I have to wait the entire weekend and will not get my package until Monday.


I cannot believe they did not have this incompetent man turn around and bring me my *** package . I will never ever ever use FedEx.

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). Alc2009 is overall dissatisfied with FedEx. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about FedEx.

Check out the best and the worst companies in Transportation and Logistics category for more informed decision or compare FedEx to other companies on our site.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like