Not resolved
1.0
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
0 comments

My package was to be delivered and signed for on april 4.It was delivered march 27 and left in the muddy rainy yard.

It stated they left it on the porch. The package is 80.pounds and i can not move it being 70 yrs old. I called fed ex and put on hold for 40 minites and was told they can not lift anything over 75 pounds. I asked if they could please have fed ex stop by the next day and put it on the porch.

They said if a driver was in the area. At 11am the next day i saw a driver speed by but did not stop.

I have sent several messages and no one gets back to me.It is still in the yard in the rain and no one has ever gotten back to me.

Review about: Fedex Delivery Service.

Reason of review: Problem with delivery.

Had an Experience with FedEx?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like