Not resolved
Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I received an update saying my package was delivered and it was not, I even watched the video footage of my apartments parking lot and there was no fedex truck here all day.Not to mention this a town of 800 people and I live in the only apartment in town and there is no address remotely similar to mine.

When I called Fedex customer service to track the package they said they would call me back within 2 hours. After waiting 2 hours with no call I called back and the woman blatantly lied about calling me and leaving a message and I checked the phone number they had several times. At this point, my childs birthday present will not make it on time and my mother picked it out who has stage 4 lung cancer.

We were celebrating my sons birthday early because my mother probably wont make it to the end of the month.Thanks Fedex, you destroyed the last request of a terminally ill woman.

Review about: Fedex Delivery Service.

Reason of review: Problem with delivery.


Terms of Service
Post Comment

You May Also Like