I received an update saying my package was delivered and it was not, I even watched the video footage of my apartments parking lot and there was no fedex truck here all day. Not to mention this a town of 800 people and I live in the only apartment in town and there is no address remotely similar to mine.
When I called Fedex customer service to track the package they said they would call me back within 2 hours. After waiting 2 hours with no call I called back and the woman blatantly lied about calling me and leaving a message and I checked the phone number they had several times. At this point, my childs birthday present will not make it on time and my mother picked it out who has stage 4 lung cancer.
We were celebrating my sons birthday early because my mother probably wont make it to the end of the month. Thanks Fedex, you destroyed the last request of a terminally ill woman.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Problem with delivery.