Not resolved
Diversity of Products or Services
Product or Service Quality

I made a 200 dollar order on a game system and FedEx hold the package at the center twice and told me I need to show my ID at there center in Lancaster Texas and I don't have a ID that match the address then I place another order on May 18 2015 and again the manager hold the order again they wasted my money twice I don't want do business with fedex anymore and the manager was rude with me cause he accuse me of making fake pickups to other addresses which I admit so I can have my other package speed up I don't want wait until 8pm for delivery I told him that I was sorry for doing that now he said my whole household have to show ID from now on if they place a order from other companies

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

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