Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
0 comments

Original arrival for my package was a Friday, a few days later it was updated for delivery on Monday, the next day when I tracked my package it was updated again for Tuesday. I was very disappointed, but customer service is useless so there was nothing they could do.

Tuesday arrived without a package, I called customer service on Wednesday and found out they routed my package to usps. The customer service agent then accuses me for giving the wrong zip code even though it was the correct zip.

I was stunned and surprised and needless to say I will never use FedEx again. Horrible experience.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like