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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
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Screw FedEx. I had a $13,000 engine coming in from California that I've had built and I registered it with TWO tracking numbers because I knew FedEx always likes to forget your tracking and never give you updates.

Now its been 3 weeks since the thing shipped, and FedEx cannot tell me where my $13,000 engine is. It was supposed to arrive 6 days ago.

They've also declined to use the insurance I paid $500 for. I have NEVER had a positive experience with FedEx and I wish I would not have trusted them with this.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problem with delivery of fedex delivery service. FedEx needs to read this review and look into the issue (if any) according to poster's claims.

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