Four separate customer service reps, including a supervisor confirmed a package would be delivered prior to 3PM. Package was not delivered.

With the high price tag to ship I do not understand why an ETA, time frame or even a confirmed delivery time can be expected by a customer. This is not how you run a business, with the excessive complaints they have and my personal experience it is no wonder they have such a horrible rating.

I will never do business with them again or allow anyone to mail to me using their service. I would rather pay more for real customer service.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

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