Not resolved
1.1
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
0 comments

FedEx is the worst. I had bad experiences with them in the past and now.

First, they claim they went to your apartment and they never do. Also I've had two packages going to two different addresses and packages never showing up. Take the day off of work for nothing. They don't seem to care if you *** of work.

They always have an excuse. Now I have two packages that have to be delivered on their time. They waste the customers time and they are the worst. I wish all companies dealt with UPS instead of FedEx.

They don't try to accommodate you only if you pay an extra $5 when it was their fault. Now that's crazy. So therefore you can't accommodate me for free when it was your mess up but you could accommodate me for an extra $5.

I can't believe this company does not care at all about the customer. They just want you to keep taking the day off of work for no reason.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Oct 22, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like