So I ordered this extremely limited edition record from one of my favorite musicians' web stores the day it went on sale. A month later I get the package dropped in front of my door while I'm not home.
The box looks like it got dropkicked several times. So I open it and the sleeve is bent and torn, and the record is broken completely in half. Fedex is literally the worst shipping company ever. They require ridiculous numbers of packages to be processed by each worker per hour, their turnover is high and they will pretty much hire anyone with a pulse.
the trucks are rarely loaded properly so the boxes avalanche when the trailer is opened, and the unloaders pull entire walls of boxes down at a time to make their production quotas. They throw boxes, drag them, drop them, whatever. This is exactly what happened to this box.
This was a priceless item and they absolutely obliterated it. Never again will I order from a company that uses fedex.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Damaged or defective.
Preferred solution: Fix your company's operating standards.
I didn't like: Destroyed my package, No customer service help.