Today Feb 9, 2010 I waited ehre all day for a delivery that required a signature. I went to the front window to look out at 1PM and they still had not been here.
Now at 1:45PM I went to my mailbox to get my mail and on the way back in I saw FedEx left a note on the door. I called immediately because the person that delivered the package did not even time the door hanger. They told me he was here at 1:04. I have a door bell that is loud and he could have knocked.
Either way of notification to us would set my small loud dog off and she would go full speed ahead to the front door barking very loudly. She never barked because he/she never knocked or rang the door bell. Since it was sent for over $21 but it went ground FedEx refused to send the person back. So now they want me to be here all day tomorrow.
FedEx is all about inconveniencing their customers and offering poor customer service. I will never personally use their service ever again. I asked for a supervisor to call but I'll bet you no one will call.
I'm furious and very upset. They act as though everyone has nothing better to do except wait for their drivers.
Product or Service Mentioned: Fedex Delivery Service.